Talking about money, and money worries, can feel overwhelming… we get that. Every customer matters to us. If you're struggling to pay your water bill, we've made it easier for you to get the right help with our online calculator and single application form.
If you're on a low income, lost your job, or have had an emergency then the last thing we want is for you to worry about your bill. We have a range of support available, from flexible payment plans to help you spread the cost of your water bill to support tariffs that reduce the amount you pay if you’re on a low income.
How can we help you save money on your water bill?
Let's find out with 5 simple questions
Would you prefer to speak to us about the support we offer?
We've made it easier for you to contact us. Don't wait, send us a message on whatsapp, facebook, or twitter, and we'll get back to you. Or, you can chat to us on webchat by clicking on the message us button to the right.
If you'd prefer to speak on the phone, please call us on 01202 590059. We’re open 8am – 6pm Monday to Friday and 9am – 2pm on Saturday.
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