Latest news

BOURNEMOUTH WATER – PIONEERS OF A NEW RELATIONSHIP WITH CUSTOMERS – ANNOUNCES THAT AVERAGE BILLS WILL FALL IN 2021

Shaped by customers for customers, Bournemouth Water’s pioneering WaterShare+ scheme was launched at the end of 2020, giving customers a greater say and stake in the business.

03/02/2021

Get ready for winter, advises Bournemouth Water

We’re all likely to be spending much more time at home this winter, and it’s important to be prepared for the colder weather ahead.

04/12/2020

New ownership scheme opens up for Bournemouth Water customers

The number of people taking a stake in Bournemouth Water’s parent company has more than tripled, after one in 16 households chose to become shareholders under a pioneering scheme which shares the water company’s success with customers.

23/10/2020

Lord Taylor of Goss Moor appointed as champion for water customers

Lord Matthew Taylor of Goss Moor has been appointed as the independent chair of a panel which will champion the voice of Bournemouth Water customers, giving them a greater say in the company.

29/09/2020

BOURNEMOUTH WATER OWNER SHARES £20M WITH CUSTOMERS

In an industry first, Bournemouth Water’s owner South West Water will soon be sharing £20 million with customers after outperforming its last business plan. From Monday (21 September) customers are being invited to choose how they would like to receive their £20.

18/09/2020

Cold weather advice from Bournemouth Water

Customer Services Director Jo Ecroyd said: “During very cold weather, frozen pipes and the subsequent thaw can be a problem across both customers’ own pipe-work and across the mains network.

24/07/2020

Average Bournemouth Water bill falls

Bournemouth Water’s average household customer bill for 2020/21 will be £8 less than the current year.

06/02/2020

Water mains work planned for Bath Road, Bournemouth

Bournemouth Water will be making essential repairs to a pipe near Bournemouth sea front this month.

15/01/2020

Wrap up your pipes to avoid problems this winter

Wrapping up your pipes now could save money in the long-term and prevent an unwelcome surprise this Winter, advises Bounrnemouth Water.  According to the water industry regulator Ofwat, data from the 'Beast from the East' revealed that up to 70% to 85% of bursts across the UK during the extremely cold weather in March 2018 happened...

29/10/2019

Hatches, matches and dispatches at New Milton Water Tower

Bournemouth Water’s third brood of peregrine falcon chicks have survived to fly the nest against the odds.

20/06/2019

Keeping bills down

Bournemouth Water’s average household customer bill for 2019/20 will be £10 lower than six years ago. 

06/02/2019

GREEN LIGHT FOR BOURNEMOUTH WATER’S ‘NEW DEAL’

Plans to improve services for Bournemouth Water customers today got the thumbs up from industry regulator Ofwat, who said the plan “set a new standard for the sector”.  Customers can look forward to lower water bills, extra investment, a unique share offering and more control, under a 2020-25 business plan developed by South West...

31/01/2019