Latest news

Bournemouth Water launches community fund to support water-saving projects

From drought tolerant gardens and water butts in community allotments to educational displays in schools, Bournemouth Water is looking to support local projects with its new £75,000-a-year Water-Saving Community Fund.

25/03/2022

Dial Before You Dig to prevent third party damage

Millions of holes are dug every day across the country and severe damage can be caused if workers don’t check for existing assets before they begin digging.

11/02/2022

Bournemouth Water announces average bills will be lower in 2022 than 10 years ago

Today, Bournemouth Water, has announced its average household bill for 2022/23. The average annual bill for water services will be lower than it was 10 years ago.

04/02/2022

Bournemouth Water issues advice to customers to fight the freeze and wrap up pipes this cold snap

With temperatures starting to drop, Bournemouth Water is reminding customers of the importance of being prepared for the colder weather ahead.

06/01/2022

Farmers embrace pesticide amnesty

Partners from the award-winning Upstream Thinking project, which is led by Bournemouth Water, have been offering farmers free and safe disposal of unwanted pesticides across Dorset and as a result have seen a huge success.

17/06/2021

BOURNEMOUTH WATER – PIONEERS OF A NEW RELATIONSHIP WITH CUSTOMERS – ANNOUNCES THAT AVERAGE BILLS WILL FALL IN 2021

Shaped by customers for customers, Bournemouth Water’s pioneering WaterShare+ scheme was launched at the end of 2020, giving customers a greater say and stake in the business.

03/02/2021

Get ready for winter, advises Bournemouth Water

We’re all likely to be spending much more time at home this winter, and it’s important to be prepared for the colder weather ahead.

04/12/2020

New ownership scheme opens up for Bournemouth Water customers

The number of people taking a stake in Bournemouth Water’s parent company has more than tripled, after one in 16 households chose to become shareholders under a pioneering scheme which shares the water company’s success with customers.

23/10/2020

Lord Taylor of Goss Moor appointed as champion for water customers

Lord Matthew Taylor of Goss Moor has been appointed as the independent chair of a panel which will champion the voice of Bournemouth Water customers, giving them a greater say in the company.

29/09/2020

BOURNEMOUTH WATER OWNER SHARES £20M WITH CUSTOMERS

In an industry first, Bournemouth Water’s owner South West Water will soon be sharing £20 million with customers after outperforming its last business plan. From Monday (21 September) customers are being invited to choose how they would like to receive their £20.

18/09/2020

Cold weather advice from Bournemouth Water

Customer Services Director Jo Ecroyd said: “During very cold weather, frozen pipes and the subsequent thaw can be a problem across both customers’ own pipe-work and across the mains network.

24/07/2020

Average Bournemouth Water bill falls

Bournemouth Water’s average household customer bill for 2020/21 will be £8 less than the current year.

06/02/2020