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Report a problem

Whatever the issue – leaks, bursts, or leaky loos - our team will be able to help.

Reporting a problem

Although we have teams keeping an eye on our network 24/7, we’re always grateful to people who report problems when you see them. When your report reaches us, we’ll look into it and get it fixed as soon as possible.

Use the tool below to troubleshoot problems you spot in and around your home.

Before you report it to us, look at the map below to double check whether we know about the problem already. If so, we’re probably on our way to it or getting it fixed as you’re reading this.

What sort of problem is it?

Report a problem in your area

  • 20/05/2025 12:59

    Reported Leak

    Francis Avenue, Bournemouth, BH11 20 May 2025 01:59 PM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004144311 Read more informatio…
  • 20/05/2025 12:59

    Reported Leak

    Bolton Crescent, Ferndown, BH22 20 May 2025 01:59 PM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004148165 Read more information …
  • 20/05/2025 12:57

    Reported Leak

    St. Michaels Road, Verwood, BH31 20 May 2025 01:57 PM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004147624 Read more information…
  • 20/05/2025 12:57

    Reported Leak

    Rockbourne, Fordingbridge, SP6 20 May 2025 01:57 PM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004147975 Read more information a…
  • 20/05/2025 10:13

    Reported Leak

    Normandy Way, Fordingbridge, SP6 20 May 2025 11:13 AM. We have repaired this leak and normal supply has been restored. Reference Number 000004149100 Read more information about leaks.…
  • 20/05/2025 06:58

    Reported Leak

    Parkwood Road, Bournemouth, BH5 20 May 2025 07:58 AM. We have repaired this leak and normal supply has been restored. Reference Number 000004149673 Read more information about leaks.…
  • 19/05/2025 23:00

    Unplanned interruption

    Fordingbridge, SP6 1

    We would like to thank our customers for their patience while we completed urgent repair work in the Fordingbridge, SP6 1 area . We are pleased to confirm that supplies in the area are now restored. …
  • 19/05/2025 23:00

    Unplanned interruption

    Fordingbridge, SP6 1

    We would like to thank our customers for their patience while we completed urgent repair work in the Fordingbridge, SP6 1 area . We are pleased to confirm that supplies in the area are now restored. …
  • 19/05/2025 15:26

    Reported Leak

    Walkford Road, Walkford, Christchurch, BH23 19 May 2025 04:26 PM. We have repaired this leak and normal supply has been restored. Reference Number 000004149559 Read more information about leaks.…
  • 19/05/2025 14:45

    Unplanned interruption

    Walkford, BH23 5

    We would like to thank our customers for their patience while we completed urgent repair work in the Walkford, BH23 5 area. Our team have been working hard during the night and we are pleased to confi…
  • 19/05/2025 13:57

    Reported Leak

    Kinson Road, Bournemouth, BH10 19 May 2025 02:57 PM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004091852 Read more information a…
  • 19/05/2025 09:08

    Reported Leak

    Recreation Road, Poole, BH12 19 May 2025 10:08 AM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004145875 Read more information abo…
  • 19/05/2025 09:08

    Reported Leak

    Merryweather Estate, Ringwood, BH24 19 May 2025 10:08 AM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004146138 Read more informat…
  • 19/05/2025 09:08

    Reported Leak

    Hightown Road, Ringwood, BH24 19 May 2025 10:08 AM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004147625 Read more information ab…
  • 19/05/2025 09:08

    Reported Leak

    Priestley Road, Bournemouth, BH10 19 May 2025 10:08 AM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004146977 Read more informatio…
  • 19/05/2025 09:07

    Reported Leak

    Womens Institute, 20 Ashley Lane, Hordle, SO41 19 May 2025 10:07 AM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004137664 Read mo…
  • 19/05/2025 09:07

    Reported Leak

    Ivy Road, Crown Mead, Wimborne, BH21 19 May 2025 10:07 AM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004143609 Read more informa…
  • 16/05/2025 14:11

    Reported Leak

    Beechwood Lane, Burley, Ringwood, BH24 16 May 2025 03:11 PM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004147373 Read more infor…
  • 15/05/2025 13:51

    Reported Leak

    Wimborne Road, Bournemouth, BH10 15 May 2025 02:51 PM. We have repaired this leak and normal supply has been restored. Reference Number 000004077904 Read more information about leaks.…
  • 15/05/2025 12:54

    Reported Leak

    Spring Road, Bournemouth, BH1 15 May 2025 01:54 PM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004146539 Read more information ab…
  • 15/05/2025 12:23

    Reported Leak

    South Baddesley, Lymington, SO41 15 May 2025 01:23 PM. We have repaired this leak and normal supply has been restored. Reference Number 000004146956 Read more information about leaks.…
  • 15/05/2025 11:03

    Reported Leak

    Parkwood Road, Bournemouth, BH5 15 May 2025 12:03 PM. We have repaired this leak and normal supply has been restored. Reference Number 000004145595 Read more information about leaks.…
  • 15/05/2025 10:47

    Reported Leak

    Talbot Hill Road, Bournemouth, BH9 15 May 2025 11:47 AM. We have repaired this leak and normal supply has been restored. Reference Number 000004141879 Read more information about leaks.…
  • 15/05/2025 07:27

    Reported Leak

    Hale Road, Woodgreen, Fordingbridge, SP6 15 May 2025 08:27 AM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004147112 Read more inf…
  • 14/05/2025 14:20

    Reported Leak

    St. Michaels Road, Verwood, BH31 14 May 2025 03:20 PM. We have repaired this leak and normal supply has been restored. Reference Number 000004146070 Read more information about leaks.…
  • 14/05/2025 09:09

    Reported Leak

    Wimborne Road, Bournemouth, BH9 14 May 2025 10:09 AM. We have repaired this leak and normal supply has been restored. Reference Number 000004134758 Read more information about leaks.…
  • 14/05/2025 09:08

    Reported Leak

    Hangersley Hill, Hangersley, Ringwood, BH24 14 May 2025 10:08 AM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004143496 Read more …
  • 14/05/2025 09:08

    Reported Leak

    Glenives Close, St. Ives, Ringwood, BH24 14 May 2025 10:08 AM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004144470 Read more inf…
  • 14/05/2025 09:08

    Reported Leak

    Buckland Gardens, Lymington, SO41 14 May 2025 10:08 AM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004143751 Read more informatio…
  • 14/05/2025 08:46

    Reported Leak

    Livingstone Road, Christchurch, BH23 14 May 2025 09:46 AM. We have repaired this leak and normal supply has been restored. Reference Number 000004146660 Read more information about leaks.…
  • 13/05/2025 09:34

    Reported Leak

    Milford Road, Everton, Lymington, SO41 13 May 2025 10:34 AM. We have repaired this leak and normal supply has been restored. Reference Number 000004145886 Read more information about leaks.…
  • 12/05/2025 23:00

    Unplanned interruption

    Milford Road, Lymington, SO41 0JD

    We would like to thank our customers for their patience while we completed urgent repair work in the Lymington, SO41 0 area. We are pleased to confirm that supplies in the area are now restored. If yo…
  • 12/05/2025 10:50

    Reported Leak

    Vale Road, Salisbury, SP5 12 May 2025 11:50 AM. We have repaired this leak and normal supply has been restored. Reference Number 000004145278 Read more information about leaks.…
  • 12/05/2025 09:29

    Reported Leak

    Marchwood Road, Bournemouth, BH10 12 May 2025 10:29 AM. We have repaired this leak and normal supply has been restored. Reference Number 000004145102 Read more information about leaks.…
  • 10/05/2025 08:59

    Reported Leak

    Gorsecliff Road, Bournemouth, BH10 10 May 2025 09:59 AM. We have repaired this leak and normal supply has been restored. Reference Number 000004144730 Read more information about leaks.…
  • 09/05/2025 20:11

    Reported Leak

    Efford Landfill & Recycle Centre, Milford Road, SO41 09 May 2025 09:11 PM. We have repaired this leak and normal supply has been restored. Reference Number 000004144722 Read more information about lea…
  • 09/05/2025 13:33

    Reported Leak

    Bradford Road, Bournemouth, BH9 09 May 2025 02:33 PM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004139556 Read more information …
  • 09/05/2025 13:31

    Reported Leak

    Fishermans Avenue, Bournemouth, BH6 09 May 2025 02:31 PM. We have repaired this leak and normal supply has been restored. Reference Number 000004143280 Read more information about leaks.…
  • 09/05/2025 12:50

    Reported Leak

    Stewart Road, Bournemouth, BH8 09 May 2025 01:50 PM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004143819 Read more information a…
  • 09/05/2025 04:49

    Reported Leak

    1st Poulner Scouts, 264 Southampton Road, BH24 09 May 2025 05:49 AM. We have repaired this leak and normal supply has been restored. Reference Number 000004144064 Read more information about leaks.…
  • 08/05/2025 23:00

    Unplanned interruption

    Bournemouth, BH24

    We would like to thank our customers for their patience while we completed urgent repair work in Bournemouth, BH24 3 / BH24 1. We are pleased to confirm that supplies in the area are now restored. If …
  • 08/05/2025 11:41

    Reported Leak

    Slab Lane, Woodfalls, Salisbury, SP5 08 May 2025 12:41 PM. We have repaired this leak and normal supply has been restored. Reference Number 000004045084 Read more information about leaks.…
  • 08/05/2025 08:29

    Reported Leak

    Mount Pleasant Drive, Bransgore, Christchurch, BH23 08 May 2025 09:29 AM. We have repaired this leak and normal supply has been restored. Reference Number 000004143035 Read more information about leak…
  • 08/05/2025 08:28

    Reported Leak

    Milford Road, Lymington, SO41 08 May 2025 09:28 AM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004143343 Read more information ab…
  • 08/05/2025 08:28

    Reported Leak

    Sutton, Wimborne, BH21 08 May 2025 09:28 AM. We have repaired this leak and normal supply has been restored. Reference Number 000004142661 Read more information about leaks.…
  • 08/05/2025 08:27

    Reported Leak

    Brook, Lyndhurst, SO43 08 May 2025 09:27 AM. We have repaired this leak and normal supply has been restored. Reference Number 000004135474 Read more information about leaks.…
  • 07/05/2025 23:00

    Unplanned interruption

    Lymington , SO415RJ

    We would like to thank our customers for their patience while we completed urgent repair work in the Lymington, SO41 5 area. We are pleased to confirm that supplies in the area are now restored. If yo…
  • 07/05/2025 13:40

    Reported Leak

    Verwood, BH31 07 May 2025 02:40 PM. We have repaired this leak and normal supply has been restored. Reference Number 000004142144 Read more information about leaks.…
  • 07/05/2025 13:39

    Reported Leak

    Hillside Drive, Christchurch, BH23 07 May 2025 02:39 PM. We have repaired this leak and normal supply has been restored. Reference Number 000004140565 Read more information about leaks.…
  • 07/05/2025 11:45

    Reported Leak

    Sopwith Crescent, Wimborne, BH21 07 May 2025 12:45 PM. We have repaired this leak and normal supply has been restored. Reference Number 000004142004 Read more information about leaks.…
  • 07/05/2025 11:45

    Reported Leak

    Dial Close, Bransgore, Christchurch, BH23 07 May 2025 12:45 PM. We have repaired this leak and normal supply has been restored. Reference Number 000004142166 Read more information about leaks.…
  • 07/05/2025 11:45

    Reported Leak

    Football Green, Minstead, Lyndhurst, SO43 07 May 2025 12:45 PM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004139348 Read more in…
  • 07/05/2025 10:01

    Reported Leak

    Ringwood Road, Ferndown, BH22 07 May 2025 11:01 AM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004143017 Read more information ab…
  • 07/05/2025 09:17

    Reported Leak

    Sandford, Ringwood, BH24 07 May 2025 10:17 AM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004142684 Read more information about l…
  • 06/05/2025 14:40

    Reported Leak

    Harry Barrows Close, Ringwood, BH24 06 May 2025 03:40 PM. We have repaired this leak and normal supply has been restored. Reference Number 000004141510 Read more information about leaks.…
  • 06/05/2025 13:58

    Reported Leak

    Lapwing Road, Wimborne, BH21 06 May 2025 02:58 PM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004141915 Read more information abo…
  • 06/05/2025 13:58

    Reported Leak

    Whipps Hill, Rockbourne, Fordingbridge, SP6 06 May 2025 02:58 PM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004140991 Read more …
  • 06/05/2025 13:57

    Reported Leak

    Warborne Lane, Portmore, Lymington, SO41 06 May 2025 02:57 PM. We have repaired this leak and normal supply has been restored. Reference Number 000004140546 Read more information about leaks.…
  • 06/05/2025 13:57

    Reported Leak

    Seacroft Avenue, Barton On Sea, New Milton, BH25 06 May 2025 02:57 PM. We have repaired this leak and normal supply has been restored. Reference Number 000004141017 Read more information about leaks.…
  • 02/05/2025 13:51

    Reported Leak

    Wellingtonia Gardens, Hordle, Lymington, SO41 02 May 2025 02:51 PM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004138066 Read mor…
  • 02/05/2025 09:45

    Reported Leak

    Manswood, Wimborne, BH21 02 May 2025 10:45 AM. We have repaired this leak and normal supply has been restored. Reference Number 000004140372 Read more information about leaks.…
  • 01/05/2025 10:52

    Reported Leak

    Verwood, BH31 01 May 2025 11:52 AM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004139311 Read more information about leaks.…
  • 30/04/2025 14:26

    Reported Leak

    Martin, Fordingbridge, SP6 30 April 2025 03:26 PM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004139322 Read more information abo…
  • 30/04/2025 13:11

    Reported Leak

    Edmondsham, Wimborne, BH21 30 April 2025 02:11 PM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004138300 Read more information abo…
  • 29/04/2025 09:47

    Reported Leak

    Milford Road, Everton, Lymington, SO41 29 April 2025 10:47 AM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004135258 Read more inf…
  • 29/04/2025 09:31

    Reported Leak

    Highfield Road, West Moors, Ferndown, BH22 29 April 2025 10:31 AM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004135662 Read more…
  • 29/04/2025 09:30

    Reported Leak

    Clayford Avenue, Ferndown, BH22 29 April 2025 10:30 AM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004109053 Read more informatio…
  • 29/04/2025 07:56

    Reported Leak

    Southbourne Road, Bournemouth, BH6 29 April 2025 08:56 AM. We have repaired this leak and normal supply has been restored. Reference Number 000004129384 Read more information about leaks.…
  • 28/04/2025 14:44

    Reported Leak

    Horton Way, Verwood, BH31 28 April 2025 03:44 PM. We have repaired this leak and normal supply has been restored. Reference Number 000004137687 Read more information about leaks.…
  • 28/04/2025 07:07

    Reported Leak

    Weymans Avenue, Bournemouth, BH10 28 April 2025 08:07 AM. We have repaired this leak and normal supply has been restored. Reference Number 000004132434 Read more information about leaks.…
  • 28/04/2025 07:04

    Reported Leak

    Alton Road, Bournemouth, BH10 28 April 2025 08:04 AM. We have repaired this leak and normal supply has been restored. Reference Number 000004125709 Read more information about leaks.…
  • 25/04/2025 07:49

    Reported Leak

    Tedder Road, Bournemouth, BH11 25 April 2025 08:49 AM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004130168 Read more information…
  • 24/04/2025 09:35

    Reported Leak

    Wimborne Road, Colehill, Wimborne, BH21 24 April 2025 10:35 AM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004133666 Read more in…
  • 24/04/2025 09:05

    Reported Leak

    Coach House Mews, Ferndown, BH22 24 April 2025 10:05 AM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004131456 Read more informati…
  • 24/04/2025 08:02

    Reported Leak

    Churchmoor Road, Wimborne, BH21 24 April 2025 09:02 AM. We have repaired this leak and normal supply has been restored. Reference Number 000004132209 Read more information about leaks.…
  • 23/04/2025 14:19

    Reported Leak

    Rowes Lane, East End, Lymington, SO41 23 April 2025 03:19 PM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004132352 Read more info…
  • 23/04/2025 11:32

    Reported Leak

    Oakenbrow, Sway, Lymington, SO41 23 April 2025 12:32 PM. We have repaired this leak and normal supply has been restored. Reference Number 000004127984 Read more information about leaks.…
  • 23/04/2025 10:29

    Reported Leak

    Huckles Brook Farm, Ringwood Road, South Gorley, SP6 23 April 2025 11:29 AM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004133976…
  • 23/04/2025 08:33

    Reported Leak

    Cliff Drive, Christchurch, BH23 23 April 2025 09:33 AM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004115483 Read more informatio…
  • 23/04/2025 08:33

    Reported Leak

    Jumpers Road, Christchurch, BH23 23 April 2025 09:33 AM. We have repaired this leak and normal supply has been restored. Reference Number 000004131662 Read more information about leaks.…
  • 22/04/2025 07:48

    Reported Leak

    Poole Lane, Bournemouth, BH11 22 April 2025 08:48 AM. We have repaired this leak and normal supply has been restored. Reference Number 000004127673 Read more information about leaks.…
  • 16/04/2025 14:41

    Reported Leak

    Southbourne Grove, Bournemouth, BH6 16 April 2025 03:41 PM. We have repaired this leak and normal supply has been restored. Reference Number 000004130416 Read more information about leaks.…
  • 15/04/2025 14:35

    Reported Leak

    Clough Lane, Burley, Ringwood, BH24 15 April 2025 03:35 PM. We have repaired this leak and normal supply has been restored. Reference Number 000004129091 Read more information about leaks.…
  • 14/04/2025 08:47

    Reported Leak

    12 14 High Street, BH24 14 April 2025 09:47 AM. We have repaired this leak and normal supply has been restored. Reference Number 000004125024 Read more information about leaks.…
  • 11/04/2025 09:05

    Reported Leak

    Footners Lane, Burton, Christchurch, BH23 11 April 2025 10:05 AM. We have repaired this leak and normal supply has been restored. Reference Number 000004126300 Read more information about leaks.…

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