Report a problem
Whatever the issue – leaks, bursts, or leaky loos - our team will be able to help.
Reporting a problem
Although we have teams keeping an eye on our network 24/7, we’re always grateful to people who report problems when you see them. When your report reaches us, we’ll look into it and get it fixed as soon as possible.
Use the tool below to troubleshoot problems you spot in and around your home.
Before you report it to us, look at the map below to double check whether we know about the problem already. If so, we’re probably on our way to it or getting it fixed as you’re reading this.
What sort of problem is it?
Report a problem in your area
- 01/05/2025 00:00
Unplanned interruption
Exeter road, BH2 5AQ
Due to a burst main on our network, some customers in [PLACE NAME] may experience lower water pressure than usual or a loss of supply while we undertake emergency repairs in the area. Supplies should … - 30/04/2025 14:44
Reported Leak
Whitehouse Road, Wimborne, BH21 30 April 2025 03:44 PM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004138882 Read more informatio… - 30/04/2025 14:26
Reported Leak
Martin, Fordingbridge, SP6 30 April 2025 03:26 PM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004139322 Read more information abo… - 30/04/2025 13:20
Reported Leak
Elgar Road, Bournemouth, BH10 30 April 2025 02:20 PM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004138304 Read more information … - 30/04/2025 13:11
Reported Leak
Edmondsham, Wimborne, BH21 30 April 2025 02:11 PM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004138300 Read more information abo… - 29/04/2025 23:00
Unplanned interruption
Exbury Drive, Bournemouth, BH11 9HW
We would like to thank our customers for their patience while we completed urgent repair work in Exbury Drive, BH11 9HW. We are pleased to confirm that supplies in the area are now restored. If you no… - 29/04/2025 14:54
Reported Leak
Emma Close, Northbourne, Bournemouth, BH10 29 April 2025 03:54 PM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004138511 Read more… - 29/04/2025 13:03
Reported Leak
Dorset Avenue, Ferndown, BH22 29 April 2025 02:03 PM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004136542 Read more information … - 29/04/2025 13:01
Reported Leak
Exbury Drive, Bournemouth, BH11 29 April 2025 02:01 PM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004134145 Read more informatio… - 29/04/2025 09:47
Reported Leak
Milford Road, Everton, Lymington, SO41 29 April 2025 10:47 AM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004135258 Read more inf… - 29/04/2025 09:31
Reported Leak
Highfield Road, West Moors, Ferndown, BH22 29 April 2025 10:31 AM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004135662 Read more… - 29/04/2025 09:30
Reported Leak
Clayford Avenue, Ferndown, BH22 29 April 2025 10:30 AM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004109053 Read more informatio… - 29/04/2025 09:29
Reported Leak
Zinnia Close, Bournemouth, BH10 29 April 2025 10:29 AM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004137656 Read more informatio… - 29/04/2025 09:00
Planned Interruption
Mill road , Christchurch , BH23 2JY
We are carrying out essential work on the water network in this area and the water will be turned off on 29/04/25 at 10:00am to 29/04/25 at 15:00pm. All affected homes and businesses should have been … - 29/04/2025 07:56
Reported Leak
Southbourne Road, Bournemouth, BH6 29 April 2025 08:56 AM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004129384 Read more informa… - 29/04/2025 07:43
Reported Leak
Colemore Road, Bournemouth, BH7 29 April 2025 08:43 AM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004131829 Read more informatio… - 28/04/2025 14:44
Reported Leak
Horton Way, Verwood, BH31 28 April 2025 03:44 PM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004137687 Read more information abou… - 28/04/2025 14:43
Reported Leak
Crescent Road, Bournemouth, BH2 28 April 2025 03:43 PM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004094719 Read more informatio… - 28/04/2025 12:47
Reported Leak
Cowgrove, Wimborne, BH21 28 April 2025 01:47 PM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004132507 Read more information about… - 28/04/2025 07:08
Reported Leak
Bournemouth, BH4 28 April 2025 08:08 AM. We have repaired this leak and normal supply has been restored. Reference Number 000004135134 Read more information about leaks.… - 28/04/2025 07:07
Reported Leak
Weymans Avenue, Bournemouth, BH10 28 April 2025 08:07 AM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004132434 Read more informat… - 28/04/2025 07:06
Reported Leak
Richmond Park Crescent, Bournemouth, BH8 28 April 2025 08:06 AM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004135436 Read more i… - 28/04/2025 07:05
Reported Leak
Layard Drive, Wimborne, BH21 28 April 2025 08:05 AM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004133706 Read more information a… - 28/04/2025 07:04
Reported Leak
Alton Road, Bournemouth, BH10 28 April 2025 08:04 AM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004125709 Read more information … - 25/04/2025 11:53
Reported Leak
Hawkins Close, Ringwood, BH24 25 April 2025 12:53 PM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004135075 Read more information … - 25/04/2025 08:14
Reported Leak
Wimborne Road, Bournemouth, BH10 25 April 2025 09:14 AM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004077904 Read more informati… - 25/04/2025 07:49
Reported Leak
Tedder Road, Bournemouth, BH11 25 April 2025 08:49 AM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004130168 Read more information… - 24/04/2025 16:00
Unplanned interruption
Common Road, Salisbury, SP5 5NN
Update 17:39 We would like to thank our customers for their patience while we completed urgent repair work in the Salisbury, SP5 5 area. We are pleased to confirm that supplies in the area are now res… - 24/04/2025 13:45
Reported Leak
Shelley Close, Ashley Heath, Ringwood, BH24 24 April 2025 02:45 PM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004132377 Read mor… - 24/04/2025 13:44
Reported Leak
Wills Road, Poole, BH12 24 April 2025 02:44 PM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004135411 Read more information about … - 24/04/2025 09:36
Reported Leak
Queensland Road, Bournemouth, BH5 24 April 2025 10:36 AM. We have repaired this leak and normal supply has been restored. Reference Number 000004120620 Read more information about leaks.… - 24/04/2025 09:35
Reported Leak
Wimborne Road, Colehill, Wimborne, BH21 24 April 2025 10:35 AM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004133666 Read more in… - 24/04/2025 09:05
Reported Leak
Coach House Mews, Ferndown, BH22 24 April 2025 10:05 AM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004131456 Read more informati… - 24/04/2025 08:02
Reported Leak
Churchmoor Road, Wimborne, BH21 24 April 2025 09:02 AM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004132209 Read more informatio… - 23/04/2025 14:20
Reported Leak
Kingfisher Way, Ringwood, BH24 23 April 2025 03:20 PM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004132715 Read more information… - 23/04/2025 14:19
Reported Leak
Rowes Lane, East End, Lymington, SO41 23 April 2025 03:19 PM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004132352 Read more info… - 23/04/2025 13:30
Unplanned interruption
Sutton, Wimborne, BH21 8NQ
Update 16:30 We would like to thank our customers for their patience while we completed urgent repair work in the Wimborne, BH21 8 area. We are pleased to confirm that supplies in the area are now re… - 23/04/2025 11:32
Reported Leak
Oakenbrow, Sway, Lymington, SO41 23 April 2025 12:32 PM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004127984 Read more informati… - 23/04/2025 11:32
Reported Leak
Efford Way, Lymington, SO41 23 April 2025 12:32 PM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004131236 Read more information ab… - 23/04/2025 10:30
Reported Leak
Pound Road, Pennington, Lymington, SO41 23 April 2025 11:30 AM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004131899 Read more in… - 23/04/2025 10:29
Reported Leak
Huckles Brook Farm, Ringwood Road, South Gorley, SP6 23 April 2025 11:29 AM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004133976… - 23/04/2025 10:22
Reported Leak
Nightingale Close, Verwood, BH31 23 April 2025 11:22 AM. We have repaired this leak and normal supply has been restored. Reference Number 000004129494 Read more information about leaks.… - 23/04/2025 08:33
Reported Leak
Cliff Drive, Christchurch, BH23 23 April 2025 09:33 AM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004115483 Read more informatio… - 23/04/2025 08:33
Reported Leak
Jumpers Road, Christchurch, BH23 23 April 2025 09:33 AM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004131662 Read more informati… - 23/04/2025 07:40
Reported Leak
The Meadway, Christchurch, BH23 23 April 2025 08:40 AM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004132134 Read more informatio… - 23/04/2025 07:40
Reported Leak
Priestlands Road, Pennington, Lymington, SO41 23 April 2025 08:40 AM. We have repaired this leak and normal supply has been restored. Reference Number 000004129756 Read more information about leaks.… - 22/04/2025 07:48
Reported Leak
Poole Lane, Bournemouth, BH11 22 April 2025 08:48 AM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004127673 Read more information … - 22/04/2025 07:47
Reported Leak
Fishermans Avenue, Bournemouth, BH6 22 April 2025 08:47 AM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004110600 Read more inform… - 22/04/2025 07:47
Reported Leak
The Old Vicarage, Wimborne Road, BH10 22 April 2025 08:47 AM. We have repaired this leak and normal supply has been restored. Reference Number 000004132881 Read more information about leaks.… - 22/04/2025 07:47
Reported Leak
Lake Road, Verwood, BH31 22 April 2025 08:47 AM. We have repaired this leak and normal supply has been restored. Reference Number 000004123656 Read more information about leaks.… - 17/04/2025 14:25
Reported Leak
Branksome Hill Road, Bournemouth, BH4 17 April 2025 03:25 PM. We have repaired this leak and normal supply has been restored. Reference Number 000004116337 Read more information about leaks.… - 17/04/2025 13:03
Reported Leak
Sopwith Close, Christchurch, BH23 17 April 2025 02:03 PM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004131113 Read more informat… - 17/04/2025 13:03
Reported Leak
Rodney Drive, Christchurch, BH23 17 April 2025 02:03 PM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004130833 Read more informati… - 17/04/2025 13:02
Reported Leak
Church Street, Wimborne, BH21 17 April 2025 02:02 PM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004131995 Read more information … - 17/04/2025 09:07
Reported Leak
Hordle Lane, Hordle, Lymington, SO41 17 April 2025 10:07 AM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004128605 Read more infor… - 16/04/2025 14:41
Reported Leak
Southbourne Grove, Bournemouth, BH6 16 April 2025 03:41 PM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004130416 Read more inform… - 16/04/2025 14:40
Reported Leak
Sutton, Wimborne, BH21 16 April 2025 03:40 PM. We have repaired this leak and normal supply has been restored. Reference Number 000004117780 Read more information about leaks.… - 16/04/2025 10:32
Reported Leak
Wimborne Road, Colehill, Wimborne, BH21 16 April 2025 11:32 AM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004130148 Read more in… - 16/04/2025 10:13
Reported Leak
Tamar Close, Ferndown, BH22 16 April 2025 11:13 AM. We have repaired this leak and normal supply has been restored. Reference Number 000004121902 Read more information about leaks.… - 16/04/2025 10:13
Reported Leak
Beech Avenue, Bournemouth, BH6 16 April 2025 11:13 AM. We have repaired this leak and normal supply has been restored. Reference Number 000004130476 Read more information about leaks.… - 16/04/2025 10:13
Reported Leak
Island View Avenue, Christchurch, BH23 16 April 2025 11:13 AM. We have repaired this leak and normal supply has been restored. Reference Number 000004130473 Read more information about leaks.… - 16/04/2025 10:12
Reported Leak
Sea Road, Milford On Sea, Lymington, SO41 16 April 2025 11:12 AM. We have repaired this leak and normal supply has been restored. Reference Number 000004130193 Read more information about leaks.… - 16/04/2025 09:26
Reported Leak
Linnet Close, Hightown, Ringwood, BH24 16 April 2025 10:26 AM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004118757 Read more inf… - 15/04/2025 14:35
Reported Leak
Clough Lane, Burley, Ringwood, BH24 15 April 2025 03:35 PM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004129091 Read more inform… - 15/04/2025 14:34
Reported Leak
Angel Lane, Ferndown, BH22 15 April 2025 03:34 PM. We have repaired this leak and normal supply has been restored. Reference Number 000004119659 Read more information about leaks.… - 15/04/2025 08:50
Reported Leak
Portfield Road, Christchurch, BH23 15 April 2025 09:50 AM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004129393 Read more informa… - 14/04/2025 14:48
Reported Leak
Emma Close, Northbourne, Bournemouth, BH10 14 April 2025 03:48 PM. We have repaired this leak and normal supply has been restored. Reference Number 000004127402 Read more information about leaks.… - 14/04/2025 13:22
Reported Leak
Aspen Drive, Verwood, BH31 14 April 2025 02:22 PM. We have repaired this leak and normal supply has been restored. Reference Number 000004114365 Read more information about leaks.… - 14/04/2025 13:21
Reported Leak
Morant Road Ringwood, Hampshire, BH24 14 April 2025 02:21 PM. We have repaired this leak and normal supply has been restored. Reference Number 000004129223 Read more information about leaks.… - 14/04/2025 08:47
Reported Leak
12 14 High Street, BH24 14 April 2025 09:47 AM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004125024 Read more information about … - 11/04/2025 09:05
Reported Leak
Footners Lane, Burton, Christchurch, BH23 11 April 2025 10:05 AM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004126300 Read more … - 11/04/2025 09:04
Reported Leak
Sillens Lane, Martin, Fordingbridge, SP6 11 April 2025 10:04 AM. We have repaired this leak and normal supply has been restored. Reference Number 000004124813 Read more information about leaks.… - 11/04/2025 08:57
Reported Leak
Mill Lane, Wimborne, BH21 11 April 2025 09:57 AM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004125111 Read more information abou… - 11/04/2025 08:56
Reported Leak
Watkin Road, Bournemouth, BH5 11 April 2025 09:56 AM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004126205 Read more information … - 10/04/2025 09:35
Reported Leak
North Leigh Lane, Wimborne, BH21 10 April 2025 10:35 AM. We have repaired this leak and normal supply has been restored. Reference Number 000004123698 Read more information about leaks.… - 10/04/2025 09:33
Reported Leak
Fernglade, New Milton, BH25 10 April 2025 10:33 AM. We have repaired this leak and normal supply has been restored. Reference Number 000004121598 Read more information about leaks.… - 09/04/2025 07:35
Reported Leak
Cedar Avenue, Bournemouth, BH10 09 April 2025 08:35 AM. We have repaired this leak and normal supply has been restored. Reference Number 000004123334 Read more information about leaks.… - 08/04/2025 13:02
Reported Leak
Trough On Windmill Farm, Sopley, Christchurch, BH23 08 April 2025 02:02 PM. We have repaired this leak and normal supply has been restored. Reference Number 000004118303 Read more information about le… - 07/04/2025 12:07
Reported Leak
Westby Road, Bournemouth, BH5 07 April 2025 01:07 PM. We have repaired this leak and normal supply has been restored. Reference Number 000004121950 Read more information about leaks.… - 03/04/2025 08:13
Reported Leak
Marine Drive East, Barton On Sea, New Milton, BH25 03 April 2025 09:13 AM. We are making arrangements including traffic control to repair this leak as soon as possible. Reference Number 000004111562 R…
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