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Save Water - Every Drop Counts

Bournemouth Water does not have a hosepipe ban in place.

Reported Leak | 10-08-2026 10:58 AM

Reported Leak | 31-07-2026 10:46 AM

Reported Leak | 05-08-2026 02:39 PM

Reported Leak | 07-08-2026 09:02 AM

Reported Leak | 06-08-2026 02:26 PM

See what’s going on in your area.

View all the essential work on the network that’s being carried out.

Manage your account online in minutes

Access your balance, make payments, update your details and more, whenever it suits you.
Fast, secure and available 24/7 through MyAccount.

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Bill rises explained

Everything you need to know about bill increases and support with paying
Your bill explained
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Win a water butt

Water butt prize draw

Find out how you could be the lucky winner of a water butt for your garden.

Win a water butt
Bournemouth Better Futures fund

Better Futures Fund

Supporting nature, wellbeing and learning opportunities in and around Bournemouth.

Find out more
Come Rain or Shine

Every Drop Counts – Come Rain or Shine

Winter rainfall has helped refill supplies, but using water wisely is still important to keep our water levels healthy.

Great ways to save water
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Engineering projects

Learn more about what we're doing and what we're planning to do to improve our networks.

Learn more about improvements

Support for local communities

£5m financial support for individuals and communities
Learn about Better Futures
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Bringing you better water services

£3.2 billion investment in safe, clean reliable drinking water, healthier rivers and seas and affordable bills
See our five year plan
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Bournemouth Water helping customer with practical help

Priority services

Priority Services offers extra assistance to customers who may need it. This could be due to a medical condition, disability, age, or other factors. We can help with things like meter reading and accessible billing formats.

Register now
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Financial Support

We have a wide range of different support, and we'll make sure you're matched with the right help at the right time. Just get in touch to start putting your money worries behind you.

Get help with your bills

Search the quality of your drinking water

Enter your full postcode in this box to learn more about the quality of the drinking water in your home.
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What you can do with MyAccount

MyAccount is an all-in-one service that allows you to manage your water services the easy way. Track your water usage, pay bills, enter meter readings or update your details quickly.
What you can do with MyAccount
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Plumbing and drainage cover

Trust HomeServe’s plumbing and drainage cover, just 50p a month in the first year. *50p a month in year 1 with £30 excess. New customers, homeowners only. T&Cs apply.

Learn more
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