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Bournemouth Water helping customer with practical help

Priority services

Priority Services offers extra assistance to customers who may need it. This could be due to a medical condition, disability, age, or other factors. We can help with things like meter reading and accessible billing formats.

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Financial support

We have a wide range of different support, and we'll make sure you're matched with the right help at the right time. Just get in touch to start putting your money worries behind you.

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You're invited to our next WaterShare+ customer meeting!

Come and join us at the Hilton in Bournemouth on the 2nd July and have your say on how we run our business, where we can improve and what you think we're doing well at.

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Every Drip, Every Drop – together we can save water

It’s easy to take water for granted, but this precious resource is increasingly under threat. That’s why we’re asking everyone to use water carefully. And we promise to do our bit too.

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How to save water in your garden

From smart planting, to ditching the hosepipe – you can save water and money by getting your garden as water efficient as possible.

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Search the quality of your drinking water

Enter your full postcode to learn more about the quality of the drinking water in your home.
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We're doing this. Our business plan 2025-30

Our plan for change 2025-30. We keep the Bournemouth community and environment at the heart of our ambition.

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*Purchase of water saving goods from Save Water Save Money constitutes consent to information use for delivery