WaterFuture - Get into water

Getting it right for customers is at the heart of everything we do. We continue to focus on improving the services customers receive and want to let you know about how we’re doing in delivering your water services. We share information with our customers through our annual performance reports including a customer summary which clearly shows how we are performing against our targets.

You can also find out more information on how we compare to other water companies in England and Wales on the Discover Water website.