Accessibility
We aim to make our services, including this website, as accessible and user friendly as possible to meet the needs of our customers
This site was designed and built in line with the W3C WAI WCAG 2.0 AA guidelines
Contact Us
If you have difficultly hearing, you can contact us through the Relay UK app or by dialling 18001 before our helpline numbers here. We also have a minicom for textphone users on 0800 169 9965. If you require a home visit, a British Sign Language interpreter or other communication support, let us know in advance through our helpline and we can arrange this for you.
Live Chat
Instantly connect with a member of our team through our live chat services including Facebook Messenger, WhatsApp, and Twitter.
Chat with us on WhatsApp
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Send us a private message
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Direct message us on Twitter Tweet us
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Recite Me
Recite Me provides the tools to adjust the website to your needs if you find it hard to read online or English is not your first language. It does not require you to download or install anything. To access the tool on any of our webpages, click the green ‘Aa’ tab at the top right of your screen.
Below is a guide to the Recite Me buttons on our website: