Our Performance

There is a set of standards produced by Water UK that measure our performance for our Developer Services activities and the results are published on a quarterly basis.

Here’s how we’re performing against the industry average:  

Water supply targets Us Industry Average
Quarter 4 (2017/18) 98.41% 96.86% (Ind Average)
Quarter 3 (2017/18) 96.09%  96.66% (Ind Average)
Quarter 2 (2017/18) 97.55% 97.37%
Quarter 1 (2017/18) 99.73% 97.50%

 

Our performance highlights include:

Since April 2015 our performance has continued to improve 

Please see Water.org  for our performance against other water companies. 

Water UK produced a set of standards that developers and others can expect from water companies in relation to the provision of infrastructure.  These are a development of draft standards originally published as part of the government guide Better Connected - A practical guide to utilities for home builders