There is a set of standards produced by Water UK that measure our performance for our Developer Services activities and the results are published on a quarterly basis.
Here’s how we’re performing against the industry average:
|Water supply targets||Us||Industry Average|
|Quarter 4 (2020/21)|
|Quarter 3 (2020/21)|
|Quarter 2 (2020/21)||97.99%||99.10%|
|Quarter 1 (2020/21)||97.28%||96.73%|
Please see Water.org for our performance against other water companies.
Water UK produced a set of standards that developers and others can expect from water companies in relation to the provision of infrastructure. These are a development of draft standards originally published as part of the government guide Better Connected - A practical guide to utilities for home builders