Our Performance

There is a set of standards produced by Water UK that measure our performance for our Developer Services activities and the results are published on a quarterly basis.

Here’s how we’re performing against the industry average:  

Water supply targets Us Industry Average
Quarter 4 (2020/21)    
Quarter 3 (2020/21)    
Quarter 2 (2020/21) 97.99% 99.10%
Quarter 1 (2020/21) 97.28% 96.73%

Please see Water.org  for our performance against other water companies. 

Water UK produced a set of standards that developers and others can expect from water companies in relation to the provision of infrastructure.  These are a development of draft standards originally published as part of the government guide Better Connected - A practical guide to utilities for home builders