There is a set of standards produced by Water UK that measure our performance for our Developer Services activities and the results are published on a quarterly basis.
Here’s how we’re performing against the industry average:
|Water supply targets||Us||Industry Average|
|Quarter 4 (2017/18)||98.41%||96.86% (Ind Average)|
|Quarter 3 (2017/18)||96.09%||96.66% (Ind Average)|
|Quarter 2 (2017/18)||97.55%||97.37%|
|Quarter 1 (2017/18)||99.73%||97.50%|
Our performance highlights include:
Since April 2015 our performance has continued to improve
Please see Water.org for our performance against other water companies.
Water UK produced a set of standards that developers and others can expect from water companies in relation to the provision of infrastructure. These are a development of draft standards originally published as part of the government guide Better Connected - A practical guide to utilities for home builders