Annual Reporting 2019

Aa

Bournemouth website

Skip links:

Skip to main content
Skip to main navigation

Corporate links

Household customers
Developers
Retail and commercial
Careers

Household customers

Your account

Paying my bill

Need help paying your bill?

On the move

My water meter

How your bill is set?

close this tab
Report a leak

Spotted a leak? Let us know

Think you have a leak on your supply?

Claim for a leak allowance

Help with the cost of your leak repair

close this tab
Advice and services
Your water

Keeping water safe

Lead pipework and fittings

Keeping fish

Taste and smells

Water hardness

Discoloured water

Water quality postcode search

Useful Information

Priority Services

Accessibility

Standards of service

Bogus callers

Get ready for winter

Save water

Save water

Water-Saving Community Fund

In Your Area
close this tab
Environment
A precious resource

Where does our water come from?

Water Resources Management Plan

Drought Plan

Working in the environment

Upstream thinking

Climate change

Efficient energy management

Invasive Non-Native Species and Biosecurity

Peregrine falcons on our sites

Environmental information regulations
close this tab
About us
How we're doing

WaterShare+

Annual reporting 2021

Annual reporting 2020

Annual Reporting 2019

Discover Water

Document library

WaterFuture

Business Plan 2020-2025

Our Vision 2020-2050

WaterFuture Panel

WaterFuture PR19 Publications

Governance

Our Board

Board Governance

Charges Assurance

Company Monitoring Framework

Access Prices

Community

Neighbourhood Fund

Give an hour

Charities

Education

Customer view

Our regulators

Latest news

2022 News

2020 News

Projects and investments
close this tab
Coronavirus

Coronavirus

Help with bills

Priority Services

close this tab
Contact us

Contact us

Frequently asked questions

In Your Area

close this tab

Developers

Pre-development services
Pre-development services
close this tab
Water mains

New mains provided by us

Self-lay options

Building over or near water mains

New Appointment and Variation (NAV)

Standards for new mains and services

close this tab
Service connections

Getting connected - a quick guide

How to apply

Water regulations

How to pay

Domestic fire sprinklers

close this tab
Charges
Charges
close this tab
Our performance
Our performance
close this tab

Retail and commercial

Find out who your retailer is

close this tab
About your supply

close this tab
Using our hydrants

close this tab
Wholesale charges

close this tab

Careers

Search this site

Close Search

Search the site, ask question Search the site Search the site

View all known events

Home / About us / How we're doing / Annual Reporting 2019

2018-19 APR Tables

How we're doing

Annual reporting 2020

Annual reporting 2018

WaterShare+

Footer links

Your account

Households

Your Account

Paying my bill
On the move
My water meter
How your bill is set?

Our services

Services

Developers
Retail and commercial

About us

Site utilities

Copyright
Modern slavery
Privacy and cookies
Terms and Conditions

Part of South West Water Limited Registered office: Peninsula House Rydon Lane Exeter Devon, England EX2 7HR Registered in England No. 02366665.