Service Announcements


We are aware that some customer's in the postcode area may be experiencing a loss of supply or low pressure. We have an engineer on route to a reported leak in the area.

We will provide further updates when they become available.

Apologies for any inconvenience caused and thank you for your patience.

Cat & Fiddle BH23 7

Update - We are pleased to confirm that repairs are now complete and supplies are now restored. We would like to thank you for your patience

Update - Repairs are continuing due to unforseen complications. Customers in the affected area have been contacted and provided with emergency supplies of water. We would like to apologise for any inconvenience and thank you for your patience.

We are aware that some of our customers in the area are experiencing low pressure or No water due to a burst water main. We have a team on site undertaking emergency repairs and are working hard to restore supplies as soon as possible. Emergency bottled water is available upon request. Further updates to follow

SO51 6 West Willow

 We are pleased to inform you that supplies in this area have now been restored , we apologise for the inconvenience and thank you for your patience.


Need a bit of extra help?

If you, or someone in your house, has a medical condition that requires constant access to a supply of water, or you would find it difficult to reach an alternative supply during an interruption to the mains supply then sign up to our Priority Services Register. Our Priority Services are free for anyone in the region, you don’t need to be the bill payer to register. Click here to register.


Planned shut Wayside Newtown SP5 5PF

We are carrying out essential work on the water network in this area and the water will be turned off on 22/02/2021 10:00 to 22/02/2021 15:00.

All affected homes and businesses should have been notified and help has been offered to vulnerable customers

We would like to thank you for your patience and apologise for any inconvenience caused.