Generally we install meters outside of your home in the footpath or front garden. It will sit within a chamber under a small square or rectangular cover and will usually be labelled with ‘meter’ or ‘water’. 

You may need to use a tool to scoop out any soil or rain water that has built up inside the chamber.

Your meter will have a unique serial number which is shown on your bill, so you need to check that it matches the number on the meter.

Sometimes your meter is located inside your home, usually under the kitchen sink or near the internal stop tap.

If you are still unable to find your meter, give us a call so we can advise how we can help.