How is my metered bill calculated?
Your bill is made up of a fixed and volume charges.
Fixed charge - This covers our costs for operational activities, for example: managing the infrastructure for supplying water, reading and maintaining your meter, account maintenance and managing enquiries.
Volume charge - This is based on the amount of water you use in cubic metres.
Here is an example breakdown of how we calculate metered bills:
 |
A family of 4 use 45 cubic metres of water in 90 days. |
Water charges from 1st April 2024
| Volume charge | £1.1042 | 45 m3 x £1.1042 = £49.69 |
| Fixed charge (for 90 days) | £6.47 | £26.25 yearly charge ÷ 365 days x 90 days = £6.47 |
| Total | £49.69 + £6.47 = £56.16 | |