How is my metered bill calculated?
Your bill is made up of a fixed and volume charges.
Fixed charge - This covers our costs for operational activities, for example: managing the infrastructure for supplying water, reading and maintaining your meter, account maintenance and managing enquiries.
Volume charge - This is based on the amount of water you use in cubic metres.
Here is an example breakdown of how we calculate metered bills:
 |
A family of 4 use 45 cubic metres of water in 90 days. |
Water charges from 1st April 2023:
| Volume charge | £1.0635 | 45 m3 x £1.0635 = £47.86 |
| Fixed charge (for 90 days) | £6.23 | £25.26 yearly charge ÷ 365 days x 90 days = £6.23 |
| Total | £47.86 + £6.23 = £54.09 | |
Take a look at our metered bill layout explanation and latest charges document here.