Can I speak to someone face to face about support?
Absolutely. Our WaterCare advisors are often out and about at job centres, social housing centres and other events. Please do chat to us if you need help with your bill as we’re always happy to help.
Our dedicated WaterCare advisors are able to visit you at home to talk you through the options available to you. They can complete applications on your behalf electronically. Please contact us if this would be helpful for you.