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Priority services

Priority Services offers extra assistance to customers who may need it. This could be due to a medical condition, disability, age, or other factors. We can help with things like meter reading and accessible billing formats.

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Help to pay your bills

We have a wide range of different support, and we'll make sure you're matched with the right help at the right time. Just get in touch to start putting your money worries behind you.

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Get your home ready for winter

Learn how to avoid burst pipes and a cold home now it's getting chillier outside

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Every Drip, Every Drop – together we can save water

It’s easy to take water for granted, but this precious resource is increasingly under threat. That’s why we’re asking everyone to use water carefully. And we promise to do our bit too.

How you can save waterHow we save water
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How to save water in the bathroom

It's a great place to make to make some huge water savings!

Save water in the bathroom
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Search the quality of your drinking water

Enter your full postcode to learn more about the quality of the drinking water in your home.
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We're doing this. Our business plan 2025-30

Our plan for change 2025-30. We keep the Bournemouth community and environment at the heart of our ambition.

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