Free, practical support when you need it most

The Priority Services Register is for anyone who could be at risk if there's a problem with their water supply. This could be for many different reasons - like you have a physical disability or you are recovering from an injury.

Priority Services Register

Whether you want to sign up, update your details or remove yourself from the register, it’s really easy online.

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Bereavement support

Losing someone is a difficult thing to come to terms with. There’s so much to think about, and notifying organisations can be daunting.

We’ve partnered with LifeLedger, a service that makes telling their banks, insurers, and utility companies, as easy as possible.

You can also use Tell Us Once to inform local and central government.

Financial support

Sometimes situations can get on top of us, leaving it hard to pay bills. Telling us about your worries is one step closer to getting the help you need.

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Other organisations that might be able to help

Age UK CAP logo citizens advice logo Mind-Logo

Age UK
0800 055 612

Christians Against Poverty
0800 328 0006

Citizens Advice
0800 144 8848

0300 123 3393

Money Advice Service Proud 2 be StepChange logo National Debtline logo

Money Advice Service
0800 138 7777

Proud 2 Be
0333 772 1187

0800 138 1111

National Debtline
0808 808 4000

Marie Curie logo

Goverment UK logo



Marie Curie
0800 090 2309

Civil Legal Advice
0345 345 4345




Did you know? Your mobile phone, landline and internet providers also have a priority services register, you can learn more on the Ofcom website