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Bereavement support

Losing a loved one is very difficult to come to terms with and there is a lot to think about.

Bereavement support

Dealing with the loss of a loved one is an incredibly difficult time.

We are here to support you and want to make the process of informing us of any changes as straight forward and stress-free as possible.

At Bournemouth Water our goal is to ensure that the necessary adjustments to the account are handled with care and sensitivity, allowing you to focus on what truly matters.

If you would like to inform us of changes to an account, please fill out the form below.

We understand that informing more than one company can be daunting so you can use other services such as Life Ledger and Tell Us Once.

You can also use Tell Us Once to inform local and central government.

Further support

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Grief can become very overwhelming if you feel you need additional support through this time, please contact Cruse, you don’t have to deal with it alone

We’ll be back soon! 
The form you’re looking for is temporarily unavailable while we update some of our systems. 
This service will resume as normal in late November. For more information visit our FAQs.
Bournemouth Water helping customer with practical help

Priority services

Priority Services offers extra assistance to customers who may need it. This could be due to a medical condition, disability, age, or other factors. We can help with things like meter reading and accessible billing formats.

Register now
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Financial Support

We have a wide range of different support, and we'll make sure you're matched with the right help at the right time. Just get in touch to start putting your money worries behind you.

Get help with your bills