Have you got a great idea for how the business can improve?

We're looking for people just like you to come along to our customer events and have your say on how we tackle challenges and improve our services. We love learning from our customers about what matters to them and value your support.

Customer engagement like this has helped shape our business priorities over the years, and guided our investments. You've raised it, and we've listened, investing bigger and better in areas like leakage, storm overflows and affordable billing. 


As a valued customer, we want to give you more of a say in how we run your water company.

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Every Drip, Every Drop – together we can save water

It’s easy to take water for granted, but this precious resource is increasingly under threat. That’s why we’re asking everyone to use water carefully. And we promise to do our bit too.

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