Latest news (About Us)

Lord Taylor of Goss Moor appointed as champion for water customers

Lord Matthew Taylor of Goss Moor has been appointed as the independent chair of a panel which will champion the voice of Bournemouth Water customers, giving them a greater say in the company.



In an industry first, Bournemouth Water’s owner South West Water will soon be sharing £20 million with customers after outperforming its last business plan. From Monday (21 September) customers are being invited to choose how they would like to receive their £20.


Water mains work planned for Bath Road, Bournemouth

Bournemouth Water will be making essential repairs to a pipe near Bournemouth sea front this month.


Make a difference this World Water Day

Bournemouth Water is donating £2 to WaterAid for every customer that responds to a public consultation on its business proposals for 2020-2025.


Social Market Foundation Report on cost of water nationalisation – Bournemouth Water statement

A spokesperson for South West Water, which owns Bournemouth Water, said:  “This is the second authoritative report from a respected think tank highlighting the massive cost to the taxpayer if the water industry was to be nationalised.  It questions whether the necessary future investment in water infrastructure would be publicly and...


Bournemouth Water Assurance Plan Consultation

The plan covers both the South West and Bournemouth areas and follows on from South West Water’s ‘Risks, Strengths and Weaknesses’ statement in January. The draft plan is available here and South West Water encourages your feedback to be provided to


Ed Mitchell appointed deputy chair of Bournemouth Water’s Customer Challenge Group

The Group, to be known as the WaterFuture Customer Panel (WFCP), will assist and challenge Bournemouth Water during the three-year development of the company's next regulated business plan, which will run from 2020 to 2025.


Nick Buckland appointed Chair of new Customer Challenge Group for Bournemouth Water

The Customer Challenge Group (CCG) will help to ensure that during the development of the new business plan, customer views and priorities are adequately addressed and activities and outcomes are socially, economically and environmentally sustainable.


Delivering a great service to customers!

Bournemouth Water published its annual performance report ‘How we’re doing’ today, which shows that it has either met or exceeded all its performance targets for the year ended 31 March 2016.  


South West Growth Fund delivers £2.3 million business boost

23 businesses from Cornwall to Gloucestershire are now benefitting from grants totalling £2.3million from the South West Growth Fund. These first grants from the fund, which was launched last year by Plymouth University’s GAIN team, SWMAS Ltd, Bournemouth Water Business Services and the Western Morning News, will deliver 300 new jobs...


Bournemouth Water merges with South West Water

Bournemouth Water today (1 April) transferred into South West Water. 


Speaking out for WaterAid

WATERAID’S Speaker Network is growing with nine fresh recruits newly trained in Dorset and the South West.