As a business so closely associated with the environment, we are very aware of our environmental impact and obligations

We recognise that the abstraction, treatment and delivery of drinking water can have an impact on the environment.

We appreciate that the energy used to carry out these processes has implications for carbon levels and pollution, and we understand that the scale of our operations brings with it a scale of responsibility in how we manage our workforce and operational activities.

For us environmental sustainability spans not only the practice of meeting environmental standards but also the drive to find new ways of working that deliver better environmental outcomes. Planning for the future is part of our day-to-day activities.

Our environmental projects

We not only want to meet the environmental standards put on our business, but surpass them. We know we have a long way to go, but we’re confident that we will get there, and quickly, so that the places you love are kept safe and beautiful.

Upstream thinking - nature based solutions to protect our environment in bournemouth

Nature-based solutions

Our catchment-management scheme, Upstream Thinking, applies natural solutions to reduce agricultural impact on biodiversity and water quality.

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Swan on bournemouth lake

Building key environmental partnerships

We work with the South West Lakes Trust on wildlife conservation, recreation and access in the Longham lakes and Christchurch area.

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Invasive Non-Native Species and Biosecurity

We implement comprehensive measures to control and manage invasive non-native species.

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Solar energy panels to help achieve Bournemouth water net zero goal

Working towards our net zero goals

We're increasing our renewable energy sources and investing in new technologies on our sites to reduce chemicals and energy in our water treatment processes.

Net zero by 2030

Alderney and Knapp Mill

In a groundbreaking £200 million investment, we’re transforming water treatment at the Alderney site. We’re merging the power of our existing, nature-based filtration system with cutting-edge technology. Construction began in 2023 and is expected to be complete by 2026.

Alderney and Knapp Mill image