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Is your bill higher than expected?

If you are finding it difficult to pay your bill, please don’t worry  – we’re here to help. The most important thing is to let us know right away by calling 01202 590059.

We can help you work out why your bill has increased and help sort out any payment problems. There are other ways we can help if high usage is caused by certain leaks.

If our meter reading shows that your water use has risen significantly, we’ll let you know before we send you the bill and try to help.

Find out why your bill may be high

Press Office

Journalists can contact the Press Office on 01392 443020 or via email


Should you get a water meter?

Water meters have important benefits for you, for us and for the environment as you can have more control over your water use and leaks are easier to detect.  

Find out more

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