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We are not aware of any problems on our network.  To report an incident, please contact us on 01202 590059.

01202 590059.”  

What is WaterSure?

This special tariff is designed to help metered households who receive certain benefits and whose water use is high due to a large family or a medical condition.

If you qualify, it means you won’t pay more than our average yearly charge for household customers, no matter how much water you use. From April  2020 this is £135.97.

Press Office

Journalists can contact the Press Office on 01392 443020 or via email


Should you get a water meter?

Water meters have important benefits for you, for us and for the environment as you can have more control over your water use and leaks are easier to detect.  

Find out more

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