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How to apply

Please download an application form or call our Customer Services on 01202 590059. This single application will also cover sewerage charges as we will pass the information to your sewerage company, Wessex Water or Southern Water.

We will need:

  • a completed application
  • proof of entitlement to benefits for the current year in the form of entitlement notices or benefit books
  • a medical certificate, if applicable

If you are eligible, you’ll need to reapply annually. We will remind you.

Press Office

Journalists can contact the Press Office on 01392 443020 or via email


Should you get a water meter?

Water meters have important benefits for you, for us and for the environment as you can have more control over your water use and leaks are easier to detect.  

Find out more

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