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Service Announcements

BH25 - Discolouration

21/10/2019 We’d like to apologise to customers in the Christchurch/BH25 area who may have noticed a slight change in the colour of their tap water. 

This has been caused by the recent heavy rainfall, which has resulted in increased colour in the river that supplies Knapp Mill Water Treatment Works. 

Our monitoring indicates that the colour in the raw and treated water is now improving and should return to normal in the next few days. 

We’d like to reassure customers that we are monitoring the situation closely and that the water is fine to continue to use as normal


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