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Contact us

Please contact us immediately if you think there’s a problem with the water supplied by us. Our water quality team will look into it as soon as they can and may need to take a sample of your tap water.

Call Customer Service on 01202 590059. Calls are monitored 24 hours a day.

Press Office

Journalists can contact the Press Office on 01392 443020 or via email


Should you get a water meter?

Water meters have important benefits for you, for us and for the environment as you can have more control over your water use and leaks are easier to detect.  

Find out more

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