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We are not aware of any problems on our network.  To report an incident, please contact us on 01202 590059.

01202 590059.”  

In the street

If you see a leak in the street, please call our Freephone Leakline 08005 878 979. (You may be charged for this call from a mobile.)

Alternatively, you can use this online form to report a leak.

We try to keep wastage down, but we can’t always fix leaks right away as we sometimes have to wait for permission to work in the street, or our staff may be dealing with other priorities.



Press Office

Journalists can contact the Press Office on 01392 443020 or via email


Should you get a water meter?

Water meters have important benefits for you, for us and for the environment as you can have more control over your water use and leaks are easier to detect.  

Find out more

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