Do I have to pay charges if my house is empty?
The water bill must be paid unless the supply is turned off. If there is a meter, the bill will be minimal if water is not being used.
If the property becomes vacant after changing hands, we will automatically install a meter. This is part of our metering policy.
If there is no meter and you want to keep the supply connected but you don't want to pay the full unmetered charge, you can apply for a meter. We normally provide meters free of charge.
For more information, please call Customer Service on 01202 590059.
Our office is open Monday to Friday 8am to 6pm, and on Saturday 9am to 2pm.
Your call may be recorded to help us to improve our service