Can I refuse to have a water meter fitted?
Only if having a meter is optional for you. We have a duty to promote water efficiency and metering is an excellent way to do this.
The rules on compulsory metering come under the 1999 Water Act. So if we plan to install a meter, it’s because we have a legal right to do so.
If you feel that there is a strong case why you should not have a meter, please let us know and we’ll look into it.