Yes, you can provide us with your own reading, if it is safe to do so, either by:

• Signing in to your MyAccount 
• Completing our meter read form  
• Calling our Customer Services

You might decide to provide your own reading if your recent bill has been estimated. We’ll send you a new bill based on your reading as long as it’s taken within 30 days of the estimate.

We’ll also aim to read your meter every 6 months.