We may be able to help you with the cost if you have had to repair or replace your own supply pipe because of a leak.

Full details along with our terms and conditions can be found in our Code of practice on leakage for household customers 

Just complete our form to check if you qualify for a contribution of up to £200+VAT following a complete renewal of the service pipe.

If you’re on a meter, we may also be able to help cover the cost of any water lost because of a leak. You can apply by completing our simple leak/bill allowance application form and we will do our best to help.