Can I have a lower bill if I’m on benefits?
Yes, our WaterSure tariff may help if you have a low income and use a lot of water. You’ll need to apply and meet all of the following conditions to qualify for this tariff:
- You are on a meter (or an assessed charge if a meter cannot be fitted)
- You or someone in your house receives certain benefits or tax credits
- You have 3 or more children under 19 years old living in the house and you’re receiving child benefit or you or someone living in your house has a certain medical condition that means you have to use extra water.