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Moving home

Please call Customer Service on 01202 590059 if you are moving home and need a meter reading. We need at least ten working days’ notice.

If you are moving into a home in our supply area, please complete this new occupier form. This form applies whether you already have an account with us or whether you are moving from outside our area.

Press Office

Journalists can contact the Press Office on 01392 443020 or via email


Should you get a water meter?

Water meters have important benefits for you, for us and for the environment as you can have more control over your water use and leaks are easier to detect.  

Find out more

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