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Customer Service

For household accounts, call us on 01202 590059; for business accounts, please use 0344 4069710

We’re open Monday to Friday, 8am to 6pm, and on Saturdays from 9am to 2pm. Please be aware your call may be recorded to help us improve our service.

You can also write to us at the following address:

Bournemouth Water
PO Box 4762
BN11 9NT

We are part of South West Water – Company number 02366665

VAT registration number 540465165

Press Office

Journalists can contact the Press Office on 01392 443020 or via email


Should you get a water meter?

Water meters have important benefits for you, for us and for the environment as you can have more control over your water use and leaks are easier to detect.  

Find out more

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