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Useful links

Bournemouth Water cannot be held liable for any unlawful content posted on any of the third party links held on this site. 

Auriga works with some of the largest utility companies in the UK helping customers who are vulnerable or in financial hardship

Aquacare Water Hygiene logo

AquaCare Water Hygiene Services
Aqua Care Water Hygiene Services provides a complete water hygiene service, helping organisations meet the requirements of the Health and Safety at Work Act, the Health and Safety Commission's Approved Code of Practice (ACoP) L8 and the Water Supply (Water Fittings) Regulations.

Basics Bank scheme provides a vital social service to the community in Lymington and the New Forest to those in desperate need identified by approved referral agencies.

Bournemouth Hospital Charity
The Royal Bournemouth and Christchurch Hospitals provide health care for the residents of Bournemouth, Christchurch, East Dorset and part of the New Forest with a total population of around 550,000, which rises during the summer months. The Bournemouth Hospital Charity aims to raise £2 million each year to plug funding which cannot be supplied by the NHS alone. The hospital’s aim is to be the hospital of choice for the local community by putting patients first whilst delivering the best quality health care they can. To do this they rely on fundraising and support to enhance the patient experience and to ensure that they can provide the very best. We at SBW supply water for those participating in both the March for Men and Twilight Walk for Women events.

Bourne Stream logo

Bourne Stream Partnership
The Bourne Stream flows for 8km through the heart of Poole and Bournemouth on the south coast of England - from open heathland, through industrial and residential areas, to the gardens of Bournemouth town centre and on to the beach at Bournemouth Pier.

Bournemouth Society for the Visually Impaired
Established in 1911, Bournemouth Society for the Visually Impaired provides support, guidance and social activities for visually impaired people living within the Borough of Bournemouth

Consumer Council for Water 
Representing water customers in England and Wales.

Diverse Abilities Plus
Diverse Abilities Plus supports 500 children and adults living with profound physical and learning disabilities in Dorset. Their children’s team offer overnight breaks; support in families’ own homes; after school clubs; and holiday clubs for children with disabilities and their siblings. They also run Langside School – a specialist school for children with very profound and complex disabilities. Diverse Abilities Plus’ day opportunities centre and supported living service provides dedicated 24/7 support for adults with disabilities. The charity’s experienced team of staff and volunteers provide invaluable advice for disabled people and their families.

Dorset Blind Association logo

The Dorset Blind Association  
Working across Bournemouth, Dorset and Poole to help people with sight loss lead full, independent, healthy and socially active lives.  The charity delivers practical services directly into the community to make sure that these are as accessible as possible and while the sight loss condition itself sadly cannot be cured, the charity works to stop that sight loss from causing or leading to other physical or mental health problems.

Dorset Wildlift Rescue logo

Dorset Wildlife Rescue
A purely volunteer organisation that relies entirely on public support. We rescue, treat and rehabilitate all wild mammals, such as badgers, foxes, hedgehogs, bats and other wild animals as well as all birds of prey.

Dorset Wildlife Trust logo

Dorset Wildlife Trust
Conserving Dorset’s living landscapes and seas.

Drinking Water Inspectorate
The DWI ensures that water supplies in England and Wales are safe to drink and meet the standards laid out in the Water Supply (Water Quality) Regulations. 

See Water Quality section

Environment Agency
The "Guardians of the Environment"

Foundation for Water Research
An independent, not for profit organisation with charitable status that shares and disseminates knowledge about water, wastewater and research into related environmental issues.

Getset logo

Getset provides a graphic design and print management service to both internal and external customers.

Hampshire & Isle of Wight Wildlife Trust
Hampshire & Isle of Wight Wildlife Trust is responsible for over 50 wildlife reserves representing more than 6,000 acres of valuable wildlife habitat.

Institute of water
IWO is a meeting place for Water people from all parts of the industry, and this site reflects our friendly approach to the serious business of training and development of our members.

Life    Education Wessex logo

Life Education Wessex
Life Education Wessex is a children’s charity working with the community and schools to help children make vital healthy choices in life. Specially trained educators using mobile classrooms create a memorable environment to deliver a series of age appropriate health education programmes about the harmful effects and risks of eating badly, smoking, drinking alcohol and taking drugs.

Wessex Children’s Hospice Trust Charity logo

Wessex Children’s Hospice Trust Charity
Naomi House is the Children’s hospice supporting families from seven counties in southern England – Dorset, Hampshire, Berkshire, Wiltshire, Surrey, West Sussex and the Isle of Wight. It provides respite, emergency and end of life care for life-limited children and young adults from birth to 25 years. They also offer family support including sibling and bereavement support.

The water industry's regulator.

Organ donation logo

Organ donation
Right now more than 10,000 people in the UK need an organ transplant that could save or dramatically improve their lives.  But each year around 1,000 people die while waiting on the list. Help us to give these people the chance for a new life.

The Sparkle Appeal logo

Victoria Education Centre and Sports College - The Sparkle Appeal
Hydrotherapy and therapy play a vital part in the students development and the current facilities no longer meet their needs. The Sparkle Appeal aims to raise £5 million to provide a new hydrotherapy pool and therapy centre comprising physiotherapy, occupational therapy and speech and language therapy suites.


If you need independent advice on paying bills or if you would like someone to talk to us on you behalf, we are working in partnership with StepChange Debt Charity.


LV=Streetwise logo

This life-sized safety village includes a full size road, house, park, beach, train and railway station and is built inside a warehouse. The charity's aim is to reduce the number of children killed and injured in preventable accidents on the roads, in the home and at play.

Southern Water
Water and wastewater services for Kent, Sussex, Hampshire and the Isle of Wight

WaterAid - Water for life
WaterAid is a leading independent organisation which enables the world's poorest people to gain access to safe water, sanitation and hygiene education. WaterAid works in Africa, Asia and the Pacific region and campaigns globally with it's partners to realise the vision of a world where everyone has access to these basic human rights.

Water Framework Directive Information Centre logo

Water Framework Directive Information Centre
The WFD Information Centre website is an independent source of information about the Water Framework Directive (WFD).

The Water Guide logo

The Water Guide
On The Water Guide you can find out all the information you need to know about the UK water industry and the companies operating within it.

Water UK logo

Water UK 
Represents all UK water suppliers at a national level.

Water Regulations Advisory Scheme 
An advisory service for and on behalf of water suppliers for those seeking guidance on the principles of Water Regulations

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Wessex Water
The regional water and sewage treatment business serving an area of the south west of England including Dorset, Somerset, Bristol, most of Wiltshire and parts of Gloucestershire and Hampshire.

Press Office

Journalists can contact the Press Office on 01392 443020 or via email


Should you get a water meter?

Water meters have important benefits for you, for us and for the environment as you can have more control over your water use and leaks are easier to detect.  

Find out more

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