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Economic regulation is at the centre of the water industry in England and Wales. After the water sector was privatised in the late 1980s, water supply and sewerage services were provided to all customers by private companies. 

In order to sustain and improve the essential nature of those services, while protecting customers' interests, the Government set up an independent economic regulator (now known as the Water Services Regulation Authority or Ofwat) which ensures that the water sector operates to the appropriate standards and charges the appropriate prices for its services. Further information is available from the Ofwat website.

Many of our activities are also governed by other regulators, including the Environment Agency the Drinking Water Inspectorate, and by watchdogs such as the Consumer Council for Water

In this part of the website are key regulatory submissions including price control documents, water resources and drought plans, and information on competition.

Please note that water industry planning cycles can be long and some of these key regulatory submissions were submitted a number of years ago, but remain current. In January 2011 the company changed its name from Bournemouth and West Hampshire Water Ltd to Sembcorp Bournemouth Water Ltd and then in April 2015 changed its name to Bournemouth Water Ltd. The names appearing on these submissions were the correct names at the date of submission.

Press Office

Journalists can contact the Press Office on 01392 443020 or via email


Should you get a water meter?

Water meters have important benefits for you, for us and for the environment as you can have more control over your water use and leaks are easier to detect.  

Find out more

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