Archive News

New ownership scheme opens up for Bournemouth Water customers

The number of people taking a stake in Bournemouth Water’s parent company has more than tripled, after one in 16 households chose to become shareholders under a pioneering scheme which shares the water company’s success with customers.

23/10/2020

Lord Taylor of Goss Moor appointed as champion for water customers

Lord Matthew Taylor of Goss Moor has been appointed as the independent chair of a panel which will champion the voice of Bournemouth Water customers, giving them a greater say in the company.

29/09/2020

BOURNEMOUTH WATER OWNER SHARES £20M WITH CUSTOMERS

In an industry first, Bournemouth Water’s owner South West Water will soon be sharing £20 million with customers after outperforming its last business plan. From Monday (21 September) customers are being invited to choose how they would like to receive their £20.

18/09/2020

Cold weather advice from Bournemouth Water

Customer Services Director Jo Ecroyd said: “During very cold weather, frozen pipes and the subsequent thaw can be a problem across both customers’ own pipe-work and across the mains network.

24/07/2020

Keeping bills down

Bournemouth Water’s average household customer bill for 2018/19 will be £6 lower than it was seven years ago From 1 April 2018 the company’s average water bill will be £142, one of the lowest in the industry.

24/07/2020

Average Bournemouth Water bill falls

Bournemouth Water’s average household customer bill for 2020/21 will be £8 less than the current year.

06/02/2020

Water mains work planned for Bath Road, Bournemouth

Bournemouth Water will be making essential repairs to a pipe near Bournemouth sea front this month.

15/01/2020

Wrap up your pipes to avoid problems this winter

Wrapping up your pipes now could save money in the long-term and prevent an unwelcome surprise this Winter, advises Bounrnemouth Water.  According to the water industry regulator Ofwat, data from the 'Beast from the East' revealed that up to 70% to 85% of bursts across the UK during the extremely cold weather in March 2018 happened...

29/10/2019

Hatches, matches and dispatches at New Milton Water Tower

Bournemouth Water’s third brood of peregrine falcon chicks have survived to fly the nest against the odds.

20/06/2019

Keeping bills down

Bournemouth Water’s average household customer bill for 2019/20 will be £10 lower than six years ago. 

06/02/2019

GREEN LIGHT FOR BOURNEMOUTH WATER’S ‘NEW DEAL’

Plans to improve services for Bournemouth Water customers today got the thumbs up from industry regulator Ofwat, who said the plan “set a new standard for the sector”.  Customers can look forward to lower water bills, extra investment, a unique share offering and more control, under a 2020-25 business plan developed by South West...

31/01/2019

Wrap up your pipes to avoid problems this winter

Wrapping up your pipes now could save money in the long-term and prevent an unwelcome surprise this winter, advises Bournemouth Water.

23/11/2018