Nick Buckland appointed Chair of new Customer Challenge Group for Bournemouth Water

13th September 2016

The Customer Challenge Group (CCG) will help to ensure that during the development of the new business plan, customer views and priorities are adequately addressed and activities and outcomes are socially, economically and environmentally sustainable.

Following the merger of Bournemouth Water with South West Water earlier this year, the new five-year business plan will cover both service areas.

Mr Buckland is an experienced Chair and Non-Executive Director in the private, public and voluntary sectors, following a successful career in industry.  

He said:  “I’m delighted to be appointed to this important role and look forward to representing the interests of Bournemouth Water and South West Water customers.”

Dr Stephen Bird, Managing Director of Bournemouth Water, added:  “We are making good progress in the delivery of our current business plan.  As we start to prepare a new plan, we look forward to working with Nick and his fellow Customer Challenge Group members to ensure that the needs and wants of our customers continue to be at the core of our plans to 2025 and beyond”