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We are not aware of any problems on our network.  To report an incident, please contact us on 01202 590059.

01202 590059.”  

Pay by phone

Our automated phone line is open 24 hours a day, seven days a week. You can pay using a credit or debit card. There is no extra charge for using a credit card.

Call: 0800 389 5110

You will need your water account number when you call. It is shown on the front of your bill.

Press Office

Journalists can contact the Press Office on 01392 443020 or via email


Should you get a water meter?

Water meters have important benefits for you, for us and for the environment as you can have more control over your water use and leaks are easier to detect.  

Find out more

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