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Other ways to pay

Direct from benefits

Jobcentre Plus can arrange for your bill to be paid out of your benefits directly to us through a scheme called Water Direct. This scheme may be available if you are claiming:

  • Income Support
  • Pension Credit
  • Jobseeker’s Allowance or
  • Employment and Support Allowance

Collection round

We can arrange for cash collections, under certain circumstances, if you are in arrears and cannot use the other payment methods. Call 01202 590059 for more information.

Press Office

Journalists can contact the Press Office on 01392 443020 or via email


Should you get a water meter?

Water meters have important benefits for you, for us and for the environment as you can have more control over your water use and leaks are easier to detect.  

Find out more

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