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The water industry regulator, Ofwat, sets the amount we charge for water supply services. In 2009 Ofwat set our prices for the five-year period from April 2010 to March 2015. It assessed the investment we need to make to:
Ofwat also assessed the scope for efficiency improvements and set us targets to reduce our costs during the five-year period. It found that our prices need to increase by an average of just less than 1% above inflation* each year for five years.
More about Ofwat
* Based on the November Retail Price Index (RPI) figure
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Water meters have important benefits for you, for us and for the environment as you can have more control over your water use and leaks are easier to detect.
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