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Fair charging


Being efficient in order to keep our costs as low as possible and offering support to those who struggle to pay.

Bournemouth Water takes its social responsibility seriously and we offer support to those who struggle to pay their bills. 

We are on hand to help you find manageable ways to pay your bill and have special tariffs to help people who need extra water for a medical condition or are on a very low income.

Did you know?

On average, a person uses about 60 cubic metres of water a year

Our goals for 2050

  • Continually drive down costs to keep bills as low as possible
  • Continue to support customers who have problems paying their bills and provide advice to all customers on how they can reduce their bill
  • Make it easy for customers to deal with us and we will expand partnerships with trusted organisations
  • Increase the number of households that are metered to ensure charges are as fair as possible for all.

Press Office

Journalists can contact the Press Office on 01392 443020 or via email

 

Should you get a water meter?

Water meters have important benefits for you, for us and for the environment as you can have more control over your water use and leaks are easier to detect.  

Find out more

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