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Report a leak or emergency

Seen a leak in the street?

Freephone Leakline: 08005 878 979

For other emergencies, call 01202 590059 – calls are monitored 24 hours a day.

Emergency bulletins about supply interruptions


You can also use this form to inform us of non urgent leaks.


Press Office

Journalists can contact the Press Office on 01392 443020 or via email


Should you get a water meter?

Water meters have important benefits for you, for us and for the environment as you can have more control over your water use and leaks are easier to detect.  

Find out more

Ask us a question...