Bournemouth Water Logo

We are not aware of any problems on our network.  To report an incident, please contact us on 01202 590059.

01202 590059.”  

Environmental Information Regulations

 

Bournemouth Water (BW) has been subject to the Environmental Information Regulations (EIR) 2004 since 2015. 

The EIR provides public access to information classified as ‘Environmental Information’ held by public authorities of which BW is one.  

Information covered by the EIRs
  • the state of the elements of the environment (e.g. water, air, soil or land) 
  • factors affecting those elements (e.g. radiation, noise, energy or waste)
  • measures and activities affecting the elements and factors (e.g. spend) 
  • reports on the implementation of environmental legislation 
  • economic analyses used within the framework of the measures and activities above 
  • the state of human Health and Safety as they may be affected by the above. 
Providing Information

BW provides public access to the ‘environmental information’ we hold in two ways: 
  • actively publishing environmental information to help members of the public access the information held by BW; and
  • in response to individual requests from other organisations and members of the public. 

Information already available

We have, and continue to add, a large amount of information on this website including the following:

Water resources management plan- managing resources, reducing leakage and the quality of the drinking water we supply 

Conservation and Environment – general information related to conservation and environment, including a link to BW’s Environmental Policy,

Performance and annual reports - our annual report contains details of our performance against a range of key performance indicators including those covering our environmental impact. 

Water saving - encouraging people to conserve water around the home and at work

Discover Water – The Discover Water website is an easy and interesting way for customers to find out more about their own water company and the water sector overall. Set out like a dashboard, the Discover Water website brings already-available company data from a range of sources together in a friendly and interactive way.

Can’t find what you’re looking for?

Environmental information made available through our website can be viewed by members of the public for free. 

If you still cannot find what you are looking for or if you require information in hard copy form please contact us to make a request. 

 

Making a request for environmental information

Press Office

Journalists can contact the Press Office on 01392 443020 or via email

 

Should you get a water meter?

Water meters have important benefits for you, for us and for the environment as you can have more control over your water use and leaks are easier to detect.  

Find out more

Ask us a question...