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Drought Plan

A drought situation occurs when the amount of water being used by our customers exceeds the amount of water we are licensed to supply.

When this occurs we are allowed to impose “temporary use bans”, more commonly known as “hose pipe bans”. We are fortunate in our area to enjoy robust sources of supply and we have never had to impose a compulsory temporary use ban. A contributory factor to this is that we place great emphasis on demand management, in other
words, encouraging our customers to voluntarily moderate their usage and avoid waste.

Our drought plan is based on the concept of increasing communications with our customers as and when it becomes apparent that demand is increasing and supplies are reducing, a situation which naturally occurs during prolonged hot and dry spells.

The Water Act 2014 contained a provision (section 28) on the frequency of drought plans and water resources plans. Through this Act Government have moved the drought planning cycle to a 5 yearly cycle in line with Water Resources Planning. This cycle was previously 3 years. 

Our next Drought Plan will therefore be due for publication no later than September 2017

Press Office

Journalists can contact the Press Office on 01392 443020 or via email


Should you get a water meter?

Water meters have important benefits for you, for us and for the environment as you can have more control over your water use and leaks are easier to detect.  

Find out more

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