We use cookies to ensure that we provide you with the best experience of our site. If you continue to browse our website we will assume that you are happy to receive cookies.
To learn more about how they are used please view our Cookie Policy. [X]
Bournemouth Water Logo

We are not aware of any problems on our network.  To report an incident, please contact us on 01202 590059.

01202 590059.”  

On 2 December 2014, we submitted our final  business plan for 2015 – 2020 to Ofwat as part of the price review process, which takes place every five years.  We had
previously submitted our draft pIan in December 2013 and following discussions with Ofwat during 2014 we submitted a revised plan in June 2014.

Ofwat then issued their draft determination in August  2014 a copy of which can be found on Ofwat`s website This resulted in us producing our Final Business Plan. 

Ofwat issued their final determination in January 2015  which we have accepted. A copy of this can be found on Ofwat`s website.

In particular, our plan makes provision for:

  • A price freeze until April 2015,
  • An actual decrease in the bill for the year from April 2015,
  • Increases that are lower than inflation for the following four years from 2016, and
  • An improved service, incorporating what customers have told us are priorities: 
    • a reduction in leakage
    • a reduced risk of supply interruption

The documents submitted to Ofwat during the business plan process are shown below:

Our Draft Business Plan December 2013

Our Draft Business Plan Summary

Delivering more for less (Non-technical summary)

June 2014 revised plan

Business Plan – Representation following Ofwat’s draft determination 
 

 

Press Office

Journalists can contact the Press Office on 01392 443020 or via email

 

Should you get a water meter?

Water meters have important benefits for you, for us and for the environment as you can have more control over your water use and leaks are easier to detect.  

Find out more

Ask us a question...