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We are not aware of any problems on our network.  To report an incident, please contact us on 01202 590059.

01202 590059.”  

Holiday Entitlement

Holiday Entitlement

The annual leave year begins as at 1 April each year.

Employees service is calculated from the next April after their start date and the entitlement is as follows;


Basic days

After 5 years service

1 - 3









Employees appointed during the leave year receive a proportionate entitlement of their full leave.  There are also 8 statutory bank holidays.  Part-time employees are entitled to pro rata calculation of annual leave and statutory Bank holidays.

Press Office

Journalists can contact the Press Office on 01392 443020 or via email


Should you get a water meter?

Water meters have important benefits for you, for us and for the environment as you can have more control over your water use and leaks are easier to detect.  

Find out more

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