We are not aware of any problems on our network. To report an incident, please contact us on 01202 590059.
We aim to provide very high quality drinking water to your home. But it’s up to you to maintain the quality of the water as it passes through your pipes and taps or if it is stored in a tank.
There are simple precautions you can take to keep your water quality as high as possible inside your property. These have been put together by the water industry body, Water UK.
If there is a problem with the quality of the water that we have supplied, please contact us and we’ll investigate.
Problems with smell, taste or colour
Journalists can contact the Press Office on 01392 443020 or via email.
Water meters have important benefits for you, for us and for the environment as you can have more control over your water use and leaks are easier to detect.
Find out more